Satisfaction Survey of the KML Website | |||||||
Part One: Customer profile | |||||||
Country: | |||||||
Company name: | |||||||
business type:   A. manufacturer  B. distributor  C. end-user | |||||||
Part Two: The experience of browsing ( Valuation ) | |||||||
No. | Questions | Answer | poor | good | |||
1 | The opening speed of the page on computer? | 1 | 2 | 3 | 4 | 5 | |
2 | The opening speed of the page on mobile phone? | 1 | 2 | 3 | 4 | 5 | |
3 | Its convenience for users? | 1 | 2 | 3 | 4 | 5 | |
4 | Its access easiness to the information? | 1 | 2 | 3 | 4 | 5 | |
5 | Its page designing style? | 1 | 2 | 3 | 4 | 5 | |
6 | The clearness of the color, the background and the content? | 1 | 2 | 3 | 4 | 5 | |
Part Three: the functions of the website( Multiple Choice ) | |||||||
No. | Questions | Answer | |||||
1 | Which functions do you use most offen? | A. Product | B. Events and news | C. Applications | D. Bearing search | ||
2 | Which functions should be improved? | A. 3D drawing | B. Plane drawing | C. Catalogue | D. Industrial news | E. New products | |
Part Four: Comment(s) | |||||||
what improvements do you recommand? | |||||||